Users may experience:
  • Some users will see the following error when adding their Cosmos wallet:
    We could not add your wallet as this address is invalid. Please follow the instructions below and try again
    An error has occurred, please try again.
  • Some users will be able to successfully add their Cosmos wallet but only sync partial transaction history missing their oldest transactions
  • Users that previously successfully added their Cosmos wallets may no longer sync
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Expected behavior:
  • Cosmos wallets should add successfully when added to add wallets page
  • Syncs should occur daily was added to CoinTracker
  • All supported transaction history should be imported into CoinTracker
As a user, what should I do?
  • If you are in a hurry we recommend exporting your COSMOS transactions as a CSV and importing them into CoinTracker using this guide.. We apologize for the inconvenience!
How can users provide feedback?
  • You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
    once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Cosmos, ATOM, sync failure, sync, missing transactions