Failed and partial syncs for new and existing wallets on Cosmos (ATOM) blockchain
beta
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Users may experience:
- Some users will see the following error when adding their Cosmos wallet: We could not add your wallet as this address is invalid. Please follow the instructions below and try againorAn error has occurred, please try again.
- Some users will be able to successfully add their Cosmos wallet but only sync partial transaction history missing their oldest transactions
- Users that previously successfully added their Cosmos wallets may no longer sync
Expected behavior:
- Cosmos wallets should add successfully when added to add wallets page
- Syncs should occur daily was added to CoinTracker
- All supported transaction history should be imported into CoinTracker
As a user, what should I do?
- If you are in a hurry we recommend exporting your COSMOS transactions as a CSV and importing them into CoinTracker using this guide.. We apologize for the inconvenience!
How can users provide feedback?
- You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Completeonce a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Cosmos, ATOM, sync failure, sync, missing transactions
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Sarah T. - CoinTracker
beta
Exciting update! We’ve just re-launched support for this network, and while the rollout is gradual, you should see it appear on your account very soon.
If you previously imported transactions via CSV, we recommend removing those entries after adding the chain directly to avoid duplicate records. Please note that since this integration was inactive for about 7 months, it may affect your tax records.
As this is an early launch, your feedback is extremely valuable. If you encounter any issues, simply reply to this thread, and our team will address them promptly.
Sarah T. - CoinTracker
beta
Exciting update! We’ve just re-launched support for this network, and while the rollout is gradual, you should see it appear on your account very soon.
If you previously imported transactions via CSV, we recommend removing those entries after adding the chain directly to avoid duplicate records. Please note that since this integration was inactive for about 7 months, it may affect your tax records.
As this is an early launch, your feedback is extremely valuable. If you encounter any issues, simply reply to this thread, and our team will address them promptly.
Sarah T. - CoinTracker
Merged in a post:
Failed And Partial Syncs For New And Existing Wallets On Cosmos (ATOM) Blockchain
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Sarah T. - CoinTracker
planned
This integration is planned to be rebuilt.
Stay tuned for updates.
This post was marked as
being verified
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When?
Sarah T. - CoinTracker
Merged in a post:
Please add Cosmos (Atom) Integration
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Please add Cosmos (Atom) integration in 2025. Do not want to have to use a competing service, as Cointracker integrates into H&R Block Desktop version!
Sarah T. - CoinTracker
Merged in a post:
Cosmos (ATOM) from Ledger
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Re-add support for Cosmos (ATOM) from a Ledger wallet.
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As of 01/07/25 Cosmos (atom) blockchain not importing into Cointracker. Frustrating when other competitors do!
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can't add Cosmos from ledger to Cointracker. Hasnt this been fixed yet?
Sarah T. - CoinTracker
planned
The Cosmos integration requires a rebuild and will be relaunched in the coming months.
Stay tuned.
Sarah T. - CoinTracker
Merged in a post:
Keplr wallet, Leap Wallet
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I tried connecting these two wallets to determine all my transactions and balance in the Cosmos ecosystem, but it only sees Ethereum. (((
Because of this, my cosmos ecosystem balance invisible for the tax((
I really like your app but there is one thing that stops me from buying a subscription. I would really like you to fix this.
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