Unable to import or sync wallets on Avalanche (AVAX) blockchain
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Sam - CoinTracker
Users may experience:
- Error when attempting to add their AVAX public address via 'Add Wallets' page
- Wallets already connected to CoinTracker will not sync new AVAX transactions
Expected behavior:
- AVAX public address should add successfully when added via 'Add Wallets' page
- AVAX wallets synced to CoinTracker should import new transactions daily
As a user, what should I do?
- If users are in a hurry, users can add their transaction history via CSV, steps to add your CSV transactions: Download the CSV export of your transactions, Re-format it into the CoinTracker CSV format like this, Import this file here.
- For more details, you can follow this guide.
- Hang tight! Our team is working diligently to get this updated. We will update this post once a fix is implemented.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Avalanche, AVAX, add wallet, sync error, sync, wallet, public address
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Sam - CoinTracker
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