Unable to import or sync wallets on Terra Classic (LUNC) blockchain
complete
Sam - CoinTracker
Users may experience:
- Error when attempting to add their LUNC public address via 'Add Wallets' page
- Users may be able to successfully import their LUNC public address but it will be imported with 0 transactions and no balance values
- Wallets already connected to CoinTracker will not sync new LUNC transactions
Expected behavior:
- LUNC public address should add successfully when added via 'Add Wallets' page
- LUNC wallets synced to CoinTracker should import new transactions daily
As a user, what should I do?
- If users are in a hurry, users can add their transaction history via CSV, steps to add your CSV transactions: Download the CSV export of your transactions, Re-format it into the CoinTracker CSV format like this, Import this filehere.
- For more details, you can follow this guide.
- Hang tight! Our team is working diligently to get this updated. We will update this post once a fix is implemented.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Terra Classic, LUNC, add wallet, sync error, sync, wallet, public address
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Sam - CoinTracker
complete
This is now resolved, Terra Classic wallets should import as expected, imported wallets have resumed syncing. Thank you all for your patience.
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Sam - CoinTracker it’s not syncing for me still. It hasn’t successfully synced in 8 months.
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