UnoRe incorrectly mapped as Unobtanium
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CT-mQy4Mbnq
I woke up one morning earlier this week to find that my account had inflated by thousands of dollars. After some searching I found that UnoRe incorrectly mapped as Unobtanium. The Uno is being pulled from KuCoin. Is there anyway you can fix this? I certainly don’t want this to cause any tax ramifications that are not real.
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Sam - CoinTracker
UNO Reinsure is now mapped correctly, $UNO will be mapped correctly for all future syncs. User's will need to remove and re-add their Kucoin exchange in order to retro-actively update the mis-mapping. Note: Removing and re-adding an exchange or wallet will remove any manual edits to transactions associate with that wallet or exchange.
Alternatively, you can use this knowledge base article to replace any incorrectly mapped tokens: https://support.cointracker.io/hc/en-us/articles/4413071300753-Why-are-my-transactions-showing-the-wrong-coin-
Thank you for your patience as we improve our crypto-mapping!
Sam - CoinTracker
complete
Sam - CoinTracker
UNO Reinsure is now mapped correctly, $UNO will be mapped correctly for all future syncs. User's will need to remove and re-add their Kucoin exchange in order to retro-actively update the mis-mapping. Note: Removing and re-adding an exchange or wallet will remove any manual edits to transactions associate with that wallet or exchange.
Alternatively, you can use this knowledge base article to replace any incorrectly mapped tokens: https://support.cointracker.io/hc/en-us/articles/4413071300753-Why-are-my-transactions-showing-the-wrong-coin-
Thank you for your patience as we improve our crypto-mapping!
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CT-mO22yx6O
Wow. And I thought I was the only one. I have had a support ticket open for several months about this. After taking forever, the final response was to link to this thread and close the ticket. And I am paying for this?!
Here's the final response they gave me:
"My apologies! You are absolutely correct in that this is an issue on our end.
I located this post on our feature request board, and I have subscribed you so you are notified of any changes.
In the meantime, creating a custom currency is the only workaround available."
I have this uneasy feeling the "meantime" is going to be years. Or maybe just forever.
Anyone know of a good CoinTracker alternative?
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CT-AQZj37KQ
Still no fix as tax day approaches. Ridiculous given how much time Cointracker has had to deal with this.
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CT-mX4yArBO
Agreed. Please fix. You have known since July and it's the end of December!
Permanently deleted user
Merged in a post:
UnoRE token (UNO/USDT) sync incorrectly and it becomes Unobtanium
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CT-Eqn7BZ4Q
Unable to change manually. Please fix it.
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CT-Eqn7BZ4Q
They can't be bothered hence i am terminating my premium and deleting this useless app.
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CT-mX4Vp7pq
same here, very annoying! any one found a way around this?
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CT-RXPegx3O
Was hoping I'd find an answer here. I can manually 'ignore' the transaction and make a new transaction for UnoRe, but the portfolio still only tracks the incorrect Unobtanium holdings that don't exist. Will monitor for a fix hopefully by the end of the year.
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CT-Eqn7BZ4Q
Same here, please fix it asap!
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