Users may experience:
-Incorrect report value as their wallet balances
  • Balance difference errors on their wallets page when their calculated balance matches their actual reported balance
  • reported value defaulting 0.00 when there are balances
-No balance difference errors when there should be
Expected behavior:
  • Reported value / wallet balance should reflect the values on your Kraken exchange
  • Balance difference should be flagged accurately should there be a difference between calculated and reported values
As a user, what should I do?
  • Hang tight! Our team is working diligently to get this updated. We will update this post once a fix is implemented.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Kraken, balance difference, reported balance, wallet balance