Sam - CoinTracker
Users may experience:
  • Users with Solana wallets that have a lot of transactions (<5000) report the wallets are not syncing or continuously fails to sync after initial import
  • Users reporting syncing or partial syncs stuck over the period of days or weeks
Expected behavior:
  • Users will high transaction counts should expect delays when importing their wallets but should see syncs complete within a few minutes to hours.
As a user, what should I do?
Hang tight! Our engineering team is working to improve support for power users.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Solana, SOL, sync failure, sync
February 2, 2024