Wallets with SPL transactions are improperly ingested or experiencing sync issues on Solana (SOL)
complete
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Many Solana NFT transactions are not registered. Haven't found a way to manual input the NFT either
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Sam - CoinTracker
Users may experience:
- As a user, when I import a Solana (SOL) wallet that contains NFT/SPL transactions - I expect my wallet to sync to CoinTracker and import all transactions accurately.
- Users report ingestion issues, in which transactions are imported incorrect or incomplete.
- Users report prolonged or failed wallet syncs for SOL wallets with SPL transactions.
Expected behavior:
- Users expect their full Solana transaction history to be imported regardless of the type of activity or token standard.
- Users expect their full Solana transaction history to be imported upon syncing to CoinTracker within a reasonable amount of time.
As a user, what should I do?
- If a user is not able to sync their Solana wallet, can either way for an update on this post OR export their Solana transaction activity to a CSV and convert it to our generic CSV format.
- If a transaction looks incorrect, users can verify their transaction activity by selecting the More Actions [...] > tx hash option for their transactions. And manually edit their transactions to reflect the correct activity.
- Users can also use a tool like stake.tax or their block explorer activity to verify their transactions and edit as needed for accuracy.
- Additionally, if a user needs to edit any NFT assets or unsupported tokens they will need to create a custom currency to replace those assets when making edits.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Solana, SOL, failed sync, missing transactions
Sam - CoinTracker
complete
Hello,
The CoinTracker team has made a number of edits to our SPL and Solana integration. We should now be importing transactions holistically. We will be closing this post and sharing the following: Wallets fail to sync due to high transaction volume on Solana blockchain for users with high transaction volume that may still be affected by sync and ingestion issues.
To ensure historical transactions are accurately displayed, a resync might be required. Please follow these steps: remove the wallet and then re-add it to your account.
Please note: When you remove a wallet or exchange, all manually entered data within it will be lost. You will need to re-enter any necessary edits after re-adding the wallet or exchange.
If the reported behavior for this post still persists, please reach out to the CoinTracker support team directly or re-submit this post with updated details.
This post was marked as
being verified
Sam - CoinTracker
Merged in a post:
Coin Tracker does not work with Magic Eden Correctly
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CT-eqG1xwNX
Coin Tracker has no idea how to pull in Magic Eden NFT transactions. It's a literal disaster if you placed a bid, got the bid accepted the date of the transaction is not even correct. the assets are not even properly tracked. its a total disaster to calculate accurate tax for Magic Eden the main Solana NFT Marketplace this is totally unacceptable for the price Coin Tracker charges. how can you even sell this product without proper integration with the biggest NFT market place on Solana?
Sam - CoinTracker
Merged in a post:
Solana (SOL) addresses failing to sync or not adding
Emma - CoinTracker
As a user, I expect my Solana transactions to sync to CoinTracker when I add my Solana address.
Sometimes, this is not the case, and Solana wallets fail to sync to CoinTracker.
We have escalated the necessary details regarding this report to our engineering team. You will receive an update on this post once a fix is deployed.
Until a fix has been shipped to correct this issue, transactions can be manually added following this guide.
Sam - CoinTracker
in progress
Sam - CoinTracker
Users may experience:
- As a user, when I import a Solana (SOL) wallet that contains NFT/SPL transactions - I expect my wallet to sync to CoinTracker and import all transactions accurately.
- Users report ingestion issues, in which transactions are imported incorrect or incomplete.
- Users report prolonged or failed wallet syncs for SOL wallets with SPL transactions.
Expected behavior:
- Users expect their full Solana transaction history to be imported regardless of the type of activity or token standard.
- Users expect their full Solana transaction history to be imported upon syncing to CoinTracker within a reasonable amount of time.
As a user, what should I do?
- If a user is not able to sync their Solana wallet, can either way for an update on this post OR export their Solana transaction activity to a CSV and convert it to our generic CSV format.
- If a transaction looks incorrect, users can verify their transaction activity by selecting the More Actions [...] > tx hash option for their transactions. And manually edit their transactions to reflect the correct activity.
- Users can also use a tool like stake.tax or their block explorer activity to verify their transactions and edit as needed for accuracy.
- Additionally, if a user needs to edit any NFT assets or unsupported tokens they will need to create a custom currency to replace those assets when making edits.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: Solana, SOL, failed sync, missing transactions
Eivind
Eivind
Can you give an example of a NFT transaction that is not picked up by CoinTracker?