Support collateral loans on Coinbase exchange
complete
Eivind
Users may experience:
- Some loan balances on Coinbase are reported accurately, while others are inaccurate or not flagged correctly in CoinTracker.
Expected behavior:
- All collateral loan transactions should be imported into CoinTracker, with accurate and up-to-date balances.
As a user, what should I do?
The CoinTracker team is actively investigating this issue. In the meantime, we recommend removing and re-adding your Coinbase exchange to ensure you are using the most up-to-date version of our Coinbase integration.
CAUTION
: Please note that removing your exchange will delete any manual edits or transactions for that exchange. Many users have reported corrections in their loan transactions following a full re-sync of their Coinbase account. If the problem persists, please use the following guide to manually enter any missing loan transactions. You can export your exchange CSV as a source of truth to identify missing or inaccurate transactions as imported into CoinTracker.How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Coinbase, loan balances, import issues, CoinTracker
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Sarah T. - CoinTracker
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This issue still continues 3 years later. When will this be fixed?
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So this serious bug has existed since April 2021 with no updates?
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I am also having the same problem where Coinbase BTC collateral is staying in the wallet even though I have paid off the loans and transferred everything out of the collateral wallet. This issues has been bugged an commented on for literally over a year. WHAT ARE YOU DOING TO FIX THIS? I'm about ready to cancel my account. I have spent literally dozens of hours trying to get this working and guess what.... NOPE... This app is equal parts super cool and one of the worst things I have ever used.
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This is urgent.
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CT-mQyGmvkO:
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CT-EXmBGJ1O: I am also having this problem. I may need to look for an alternative platform if Cointracker can't get this fixed by December.
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Please provide an update on this issue.
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Coinbase auto-sold some of my collateral when my LTV fell below 40% for about 5 hours. They sold .52BTC on June 21, but the Cointracker transaction list doesn't show anything for that date. Then on 6/29 cointracker shows a strange transaction with .205 BTC exchanged for .109 BTC. Just doesn't make sense, so I'm not sure how to fix it in my transaction list.
Eivind
Merged in a post:
Coinbase Loans when paid-off causes in correct balance in BTC
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Noticed that when coinbase loans gets paid off and the collateral is returned. Cointracker is double counting the BTC
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Having a problem with the release of collateral after the loan is paid being added to my holdings erroneously. The result is an overstatement of my BTC holdings by the amount of the collateral release.
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