Sam - CoinTracker
Users may experience:
Problems often faced by high volume transaction accounts or adding wallets with 250k+ transactions, users may experience:
  • Cost basis (re-)computation timeouts and/or stuck forever
  • Ongoing syncing wallets
  • Error screen when navigating the Transactions-page
  • CSV imports
  • Other performance errors
As a user, what should I do?
We are working to improve the experience for our high volume users, keep an eye out for updates!
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: 8949, cost basis, whale user, high volume