Balance Differences in Coinbase Prime From Unstaking
complete
D
Daffodil yellow Platypus
What is the issue?
Significant discrepancies between calculated and reported balances are appearing for certain crypto assets when Coinbase Prime is synced via API.
This may occur when users stake/unstake assets.
What is the workaround?
There is currently not a workaround, however our Engineering team is aware of the issue and are working on a fix.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Keywords: balance differences, auto-sync issue, crypto assets, unstaked assets, Coinbase, Coinbase Prime, Prime
Log In
Sarah T. - CoinTracker
complete
This issue has been resolved.
Ensure manual edits related to staking transactions are removed and re-import for the fix to be applied.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
being verified
L
Lemon chiffon Ox
My issue is somewhat similar in that the reported values of my separate Coinbase and Coinbase/ETH wallets when added together is significantly less than the combined value as reported by Coinbase.
The difference comes from far less BTC shown in my Coinbase account.
D
Daffodil yellow Platypus
submitted