M
Modern Frog
Bug Report: BTC Wallet Fails to Sync (504 Error)
What is the issue?
When attempting to add a Bitcoin wallet using an xPub/yPub/zPub key, users may encounter an error:
"Response not successful: Received status code 504."
This prevents the wallet from syncing.
Who is affected?
Users adding Bitcoin wallets via xPub/yPub/zPub keys.
What is the workaround?
If syncing via xPub/zPub fails, users can manually import their BTC transactions using a CoinTracker-compatible CSV.
Instructions are available in our
support article: How to Convert Your Transaction History into CoinTracker-Compatible CSV Format
.
Please upvote this post if you are experiencing this issue so we can prioritize investigation.
Keywords: Bitcoin, xPub sync, 504 error, BTC wallet not syncing, manual CSV import