Bug Report: Enabling 2FA shows "Something Went Wrong" Error
acknowledged
Eric
What is the issue?
Enabling 2FA from account settings redirects to a “Something Went Wrong” error page instead of completing setup.
Alternatively, the error may display for users attempting to log into an account with only biometric MFA enabled.
Who is affected?
- Users attempting to enable 2FA
- Users with biometric MFA attempting to log in
What is the workaround?
If you are experiencing reported behavior, please reach out to the CoinTracker support team directly: https://support.cointracker.io/hc/en-us
Keywords: 2fa, mfa, settings, error page
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Failed Two-Factor Authentication
M
Magenta Spoonbill
I am having trouble setting up two-factor authentication on my account. I went to enable it in my settings and immediately got an Error message (please see attached).
Sarah T. - CoinTracker
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