Coinbase Sync Failing Due to Duplicate Wallet Error
complete
M
Michael B
What is the issue?
Coinbase sync is failing for some users with an error indicating a duplicate wallet was found, preventing the sync from completing.
Who is affected?
Users syncing Coinbase accounts where the system detects a duplicate wallet with a missing (null) exchange wallet identifier, especially if the wallet has transactions before the frozen year or has edited transactions.
What is the workaround?
There is no reliable self-serve workaround at the moment. Please contact support so we can investigate and resolve the duplicate wallet record preventing sync.
Keywords: Coinbase sync failure, duplicate wallet, null exchange_id, ValueError, transactions before frozen year
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Sarah T. - CoinTracker
marked this post as
complete
This issue has been resolved.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
in progress/beta
Support Ops Tools
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acknowledged