CoinTracker Onboarding Loop on Desktop Site
complete
Raquel Heller
Users may experience:
- Onboarding steps loop when accessing CoinTracker's desktop site.
Note: Accessing the CoinTracker app allows you to bypass the onboarding loop until there is a fix.
Expected behavior:
Once onboarding is complete, send new users straight to the Portfolio page.
As a user, what can I do?
You can upvote this post to so you will be notified via email when the fix is live.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your feedback and cooperation as we work to enhance your CoinTracker experience!
Log In
Support Ops Tools
marked this post as
complete
This issue has been resolved.
Please either re-import or remove and re-add the impacted wallet to apply to historical transactions.
If you are still noticing the reported behavior, please reach out to the CoinTracker support team directly: https://support.cointracker.io/hc/en-us
This post was marked as
in progress/beta
This post was marked as
being verified
Emma - CoinTracker
marked this post as
in progress/beta
Sarah T. - CoinTracker
marked this post as
confirmed