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Matthew S. - CoinTracker
What is the issue?
Once a user connects their TurboTax account to CoinTracker, they are unable to reconnect to a different TurboTax account. This prevents users from switching accounts to file under a different TurboTax profile.
Who is affected?
Users who are wanting to connect a different TurboTax account to their CoinTracker account.
Is there a workaround?
Users can log into the desired TurboTax account and connect their CoinTracker account from the TurboTax platform.
As a user, what should I do?
You can upvote this forum post to indicate you are experiencing this behavior and wish to connect a different TurboTax account. The post status will be changed to
Complete
once the option becomes available. Up-voters will be notified of the status change.
Keywords: TurboTax connection issue, switch accounts, account linking error, CoinTracker TurboTax integration, connect different TurboTax