Delayed Asset Appearance on Dashboard vs. Transactions Page
closed
Sarah T. - CoinTracker
Users may experience:
- Delays in the appearance of assets on their dashboard compared to the transactions page, sometimes exceeding 12 hours.
Expected behavior:
- Assets should be displayed on the dashboard as soon as they appear on the transactions page.
As a user, what should I do?
- There currently is not a workaround for this bug and it will need a fix from the team. We appreciate your patience while we work to resolve this.
Keywords: dashboard sync, asset delay, transaction visibility, dashboard update
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Emma - CoinTracker
marked this post as
closed
This request has been closed due to inactivity.
If you are interested in this feature, please reach out to support with more details about your use case.
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Emma - CoinTracker
marked this post as
closed
This issue should be resolved.
Please reach out with details if you are still facing this issue and we will be happy to help.
P
Popular Vicuna
Assets always took time to appear
Support Ops Tools
This bug is still active as of April 3, 2025. It will not be fixed by the US tax deadline.
In the meantime, we suggest the workaround listed in the initial report.
P
Popular Vicuna
Transaction visibility
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Sarah T. - CoinTracker
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