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Matthew S. - CoinTracker
What is the issue?
Some EOS wallets are failing to sync to CoinTracker. Users may experience the failed to sync error message when adding their EOS wallet.
Who is affected?
Users who have EOS wallets and/or already connected and rely on auto-sync for transaction tracking.
What is the workaround?
Waiting for a fix is suggested. Though, users can manually import their EOS wallet transaction history as a generic CSV file.
  1. Export your transaction history from your wallet.
  2. Format the data using the
    CoinTracker CSV template
    .
  3. Upload the CSV file to CoinTracker.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
Keywords: EOS wallet sync, EOS transactions missing, wallet import issue, manual CSV upload, EOS auto-sync failure, EOS, EOS failed