Guided Tax Flow Times Out
acknowledged
Eric
What is the issue?
Users in the guided tax flow are redirected to the Add Wallets page and see an “Oops! This is unexpected.” error instead of continuing to the 1099-DA import or tax completion steps.
Who is affected?
Users in the guided tax flow who are prompted to import 1099-DA forms before finishing their tax forms. This behavior has been reported by accounts with high transaction counts.
What is the workaround?
No workaround available. Affected users may continue to https://www.cointracker.io/tax-guided-flow/import-1099-das directly to import their 1099-DAs in the meantime.
Keywords: guided-tax-flow, add-wallets, 1099-da, redirect, oops-error
Log In
Support Ops Tools
marked this post as
acknowledged