Only Newer Transactions (Post-Tax Year) Sync After Adding Wallets
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Sarah T. - CoinTracker
Bug Report: Only Newer Transactions (Post-Tax Year) Sync After Adding Wallets
What is the issue?
When users who have previously downloaded tax forms add a new wallet, exchange, or re-add a removed one, only transactions
after
the downloaded tax year are added. This results in missing historical transactions and incomplete reporting.Who is affected?
All users who have downloaded tax forms and then add or re-add any wallet, exchange, blockchain, or CSV-based account.
What is the workaround?
Users can manually backfill missing transactions and/or use the re-import option to bring in historical data for the affected accounts.
Keywords: only recent transactions syncing, missing older transactions, wallet re-add missing data, post-tax year sync issue
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Support Ops Tools
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Our team has pushed out a fix for this issue. Users should see historical transactions being pulled in when adding their wallet/exchanges.
If you are still experiencing this issue, please contact our support team: https://support.cointracker.io/hc/en-us
Sarah T. - CoinTracker
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