Send and receive transactions do not match as transfers
complete
M
Michael B
What is the issue?
Some send and receive actions on the transaction page are not matching as transfers as expected. Even though timestamp, asset and amount all match on both sides of the transaction.
Who is affected?
A single user has been initially identified with the issue affecting their LINK and ETH transactions.
What is the workaround?
Manually recreate the transaction as a transfer. However, if you do so please upvote this feedback item so you can be notified once fully resolved.
Keywords: transfer matching, transaction page, send receive, link, eth
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Support Ops Tools
marked this post as
complete
We identified that this issue was caused by a very small rounding discrepancy, where the RECEIVE amount slightly exceeded the SEND amount at an extremely low decimal place (around the 10th decimal place).
We’ve now updated this logic to allow for very minor rounding differences to resolve the issue.
Please log into your account to confirm that these send and receive transactions now properly transfer match.
If you still notice the issue please contact support.
This post was marked as
in progress/beta
Sarah R - CoinTracker
marked this post as
acknowledged