Stale or outdated data shown on Dashboard (Portfolio / Performance not updating after changes)
acknowledged
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Matthew S. - CoinTracker
Bug Report: Stale or outdated data shown on Dashboard (Portfolio / Performance not updating after changes)
What is the issue?
Some users may see stale or outdated data on the Dashboard even after making changes such as syncing or removing wallets, adding new transactions, or updating existing data.
Wallet-level balances may appear correct, but aggregated views on the Dashboard—including Portfolio value, Performance metrics, charts, and Tax page—do not reflect the latest data.
Who is affected?
- Users who sync wallets or update transactions but still see old values on the Dashboard
- Users who remove and re-add wallets and expect data to reset or update
- Users who make manual transaction edits
- Users whose wallets contain fresh data, but whose Portfolio or Performance views do not update accordingly
What is the workaround?
There is not a workaround for this at this time, users should await a fix. This is not impacting tax data.
Keywords: stale data, dashboard, portfolio, performance, tax page, outdated info
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Sarah T. - CoinTracker
Merged in a post:
Transaction shows but portfolio not updating
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Misty Mollusk
New issue for me the last 2 days. US based, transactions are importing and syncing correctly. Wallet is showing correct values and I can see the transaction and the correct info but the cost basis isn’t calculating and my portfolio isn’t updating.
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Surrounding Moth
Hi, there are only eleven days left in the calendar year, so harvesting losses needs to happen soon. My harvestable losses page is not updating correctly, I just have been told by support staff. Please prioritize this issue to roll out a fix ASAP.
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Extended Tortoise
Yesterday - I deleted all transaction information including all wallet and exchange info and transactions so all windows are empty except the Taxes window which is still showing a transaction count and Capital Gains information. This has been going on for almost 24 hours. I tried recalculating Taxes, cleared cache and cookies and waited overnight and re logging in multiple times. It is still not fixed.
Emma - CoinTracker
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