TurboTax: We couldn't auto-fill your return
acknowledged
M
Matthew S. - CoinTracker
What is the issue?
When connecting a CoinTracker account to TurboTax, some users are seeing an error that shares a message that their data could not be auto-filled or an unexpected error while trying to connect (Error 5000).
TurboTax currently limits imports to 1,000 capital gain/loss transactions. If your account exceeds this limit, the import may fail.
Who is affected?
Users who have a high transaction count for the tax year and are trying to connect their CoinTracker account to TurboTax.
As a user, what should I do?
We’re working with TurboTax to resolve this, but in the meantime you can download your tax forms from your account and file using one of the other filing options listed on our tax page.
You can also upvote this forum post. Once a solution has been implemented, this report will be updated to
Complete
. Those who have upvoted will be notified of the update. Keywords: auto-fill return error, transaction limit, CoinTracker tax report, TurboTax integration, return generation issue
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M
Minimal Cricket
Can you please update us on your progress addressing this issue?
I
International orange Giraffe
Can someone please respond from the team?
R
Rose Starfish
It is actually insane :D Last year I got limited on freeusatax because my 8949 was exceeding 2 mb (they had 16 mb limit, and my file was 18 mb fully compresesed with no more room). I had to switch to Turbotax instead in order to file tax last year. In 2024 they used condensed type of form and it was 3500 individual transactions (in condensed type). Why they decided to limit it to 1k only God knows. For full form I would have 100k+ unique tickers, it is insane that we are locked because of that lol.
Funny, but in 2024 when I questioned freeusatax about their limitation, they said me, go ahead and print your 8949 and manually send to IRS lol, imagine printing 6000 paper pages and send track to IRS, what a joke.
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Violet Gecko
Can someone from CoinTracker give us an update. This is bullshit.
D
Drab Puma
Wow - 3 weeks so far and no resolution - please hustle this up so we can all finish our taxes! Thank you!
S
Sepia Crane
Can we please get an urgent resolution. I paid $500+ for the plan and did not expect to get slowed down by this issue.
T
Tangerine yellow Canid
Why have you not even began working on this bug? It seems like a large percentage of Americans use TurboTax and it kind of defeats the purpose of using Cointracker if the doc cannot be auto-filled.
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Beryl Silverfish
2 days straight trying to get this software to sync CoinTracker and TurboTax with a $599 plan and still not working. Was told to download and do this manually that does not work either, and now refusing to refund saying I downloaded. Is this a scam?
O
Operational Lynx
Still happening
Z
Zircon Herring
Seeing the same error like others are "We couldn’t auto-fill your return"
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