TurboTax: We couldn't auto-fill your return
acknowledged
M
Matthew S. - CoinTracker
What is the issue?
When connecting a CoinTracker account to TurboTax, some users are seeing an error that shares a message that their data could not be auto-filled or an unexpected error while trying to connect (Error 5000).
TurboTax currently limits imports to 1,000 capital gain/loss transactions. If your account exceeds this limit, the import may fail.
Who is affected?
Users who have a high transaction count for the tax year and are trying to connect their CoinTracker account to TurboTax.
As a user, what should I do?
We’re working with TurboTax to increase this limitation, but in the meantime you can manually add your tax information
following this workaround here
, or file using one of the other filing options listed on our tax page.You can also upvote this forum post. Once TurboTax has increase this limitation, this report will be updated to
Complete
. Those who have upvoted will be notified of the update. Keywords: auto-fill return error, transaction limit, CoinTracker tax report, TurboTax integration, return generation issue
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M
Matthew S. - CoinTracker
Thank you for your patience as we continue working with TurboTax to address this limitation. You can now proceed with filing by following
the steps outlined in this help article
to add your tax information into TurboTax.If you prefer to connect directly to TurboTax, we recommend checking TurboTax's website periodically for updates to their import feature.
D
Drab Puma
I can't believe this hasn't been resolved yet - $600 for Ultra - what's the hold up?
S
Still Toad
Wow. Seeing the comments below is not encouraging. I will give this a week or two but then I will need a refund if it isn't resolved. I'm not waiting until the last second.
X
Xenia silver Meerkat
It's been almost a month without any traction on this. Cointracker doesn't deserve our money
V
Violet Gecko
Does anyone know if this problem can be fixed by switching from turbo tax to H&R Block
S
Sepia Crane
Can someone on the team please provide an update on when we can expect this issue to be resolved? Please also consider partial or full refunds for new customers.
M
Minimal Cricket
Can you please update us on your progress addressing this issue?
I
International orange Giraffe
Can someone please respond from the team?
R
Rose Starfish
It is actually insane :D Last year I got limited on freeusatax because my 8949 was exceeding 2 mb (they had 16 mb limit, and my file was 18 mb fully compresesed with no more room). I had to switch to Turbotax instead in order to file tax last year. In 2024 they used condensed type of form and it was 3500 individual transactions (in condensed type). Why they decided to limit it to 1k only God knows. For full form I would have 100k+ unique tickers, it is insane that we are locked because of that lol.
Funny, but in 2024 when I questioned freeusatax about their limitation, they said me, go ahead and print your 8949 and manually send to IRS lol, imagine printing 6000 paper pages and send track to IRS, what a joke.
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Violet Gecko
Can someone from CoinTracker give us an update. This is bullshit.
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