What is the issue?
Some users attempting to sync cost basis information to Coinbase see a generic error (“Unable to sync cost basis info — Something went wrong”).
Who is affected?
Users attempting to sync cost basis information to Coinbase via the Coinbase App.
What is the workaround?
We are actively investigating this issue. In the meantime, affected users should contact support for assistance.
Keywords:
Coinbase Embed, cost basis sync failure, EmbeddedPartnerCostBasisSyncingWorkflow, child transfer count error, missing user identifiers