XRP Account Deleted Transaction Missing
complete
Sarah T. - CoinTracker
Bug Report: XRP Account Deleted Transaction Missing
What is the issue?
An XRP transaction of type
Account Deleted
is not being imported into CoinTracker, resulting in a missing XRP transfer.Who is affected?
Users importing XRP transactions, specifically those with
Account Deleted
transaction types on the XRP Ledger.What is the workaround?
Users may need to manually add this transaction to CoinTracker until the issue is resolved.
Keywords: XRP missing transaction, Account Deleted XRP, XRP transfer missing
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Sarah T. - CoinTracker
marked this post as
complete
Thank you for your patience as we worked on resolving this issue. The reported behavior has now been addressed. To ensure everything is updated, please re-import your data into CoinTracker using the Re-import feature.
If you continue to notice any issues, we recommend
contacting our support team directly
for further assistance. Additionally, please make sure view access
is enabled in your account settings, which helps us troubleshoot effectively.We truly appreciate your patience and cooperation!
Sarah T. - CoinTracker
marked this post as
complete
Thank you for your patience as we worked on resolving this issue. The reported behavior has now been addressed. To ensure everything is updated, please re-import your data into CoinTracker using the Re-import feature.
If you continue to notice any issues, we recommend
contacting our support team directly
for further assistance. Additionally, please make sure view access
is enabled in your account settings, which helps us troubleshoot effectively.We truly appreciate your patience and cooperation!
This post was marked as
in progress/beta
Sarah T. - CoinTracker
marked this post as
acknowledged