Insufficient Balance Error may occur due to rounding decimals on transactions
complete
C
CT-gq1ZNgQJ
This transaction is rounded to 1.6099002 and then shows 'insufficient balance' https://etherscan.io/tx/0xc622ffa176f114973d66ae02880ffdae50a5e6cb4faa4ab3af030bdc05297403
I tried manually editing it, but it still rounds to 1.6099002
Log In
Sam - CoinTracker
complete
This is now resolved.
This post was marked as
being verified
Sam - CoinTracker
Merged in a post:
Insufficient Balance when transactions are correct.
C
CT-LXdn26Yq
I have many similar errors. Many are with custom tokens, although the transactions themselves are taken directly from on-chain (and are
not
manually added txns.)Sam - CoinTracker
CT-LXdn26Yq thank you for reaching out to CoinTracker support! I took a look at that transaction example and it looks like this is related to: Insufficient Balance Error may occur due to rounding decimals on transactions I am going to merge your post to the linked post related to rounding decimals.
If you hover over the quantity of your transactions you will see an expanded (by decimal) amount of your token. Can you try something for me, can you edit the outgoing 149.11 quantity to equal 149.10873587 this should resolve the negative balance error.
C
CT-LXdn26Yq
Sam - CoinTracker: This actually worked. I guess I will try and go through others to see if these actually are all rounding issues. (I have many others.)
Sam - CoinTracker
CT-LXdn26Yq: Thank you for trying that! I have documented this behavior and relayed to our engineering team. Ideally we can adjust / account for the rounding behavior on our end so you do not have to continue to manually adjust for these minor discrepancies - definitely encourage you to adjust your transactions as needed in the meantime. Thank you for your patience!
We will update this post once we have a solution.
Sam - CoinTracker
Merged in a post:
Fixed balance errors. Still not working.
C
CT-0XDla4zX
I’ve corrected the balance errors in the insufficient funds error. They do not appear to be posted or correct the problem. Also your error too fast is ridiculous.
Sam - CoinTracker
CT-0XDla4zX thank you for your patience! It looks like the cause are likely rounding errors. When addressing Insufficient Balance errors the best approach is to tackle the oldest error first. I took a look at your oldest transaction and that negative balance was equal to -0.00001321 BTC, it looks like you have made some manual edits already. I would be curious to know what those edits were as they could be affecting the quantity of the outgoing BTC. Of the 3 Needs Review transactions the negative balance are in the .000X to .0000X range.
We have an existing post: Insufficient Balance Error may occur due to rounding decimals on transactions. I am going to merge this post to the rounding decimal post.
I also recommend subscribing to Re-enable remaining balance after each transaction for updates! We will be posting an update soon on re-releasing this tool which will give you a better idea of the size of those discrepancies.
C
CT-0XDla4zX
Sam - CoinTracker: Sam. All I did was to correct the dollar figure from the original transaction report for both the receipts and sent transactions. This was for the btc only not for the fee side at all. Does this mean I have to go through all of the transactions top to bottom? If so it would likely be easier to start all over with a fresh CSV?
Still don’t understand why there is a variance from the original blockchain files.
Also I don’t know how to subscribe to the other post! New to all this.
Please advise.
Thanks,
Tom G
C
CT-0XDla4zX
Sam - CoinTracker: please review my response above and advise at your earliest convenience!
Thanks,
Tom G
C
CT-0XDla4zX
Sam - CoinTracker: so are you going to help me?? Please advise
C
CT-0XDla4zX
Sam - CoinTracker: 2 of my 3 errors have been fixed. The last one changed the status to a gain. Which is not correct. How do I fix this please. See attached
Sam - CoinTracker
CT-0XDla4zX is it okay if I take a look at your account? The insufficient balance errors are flagged when the there is a disposal greater than what the balance is prior to that transaction. In some cases these differences could be very small (decimals) due to rounding.
I would love to take a close look at your account if possible! Let me know if that is ok.
C
CT-0XDla4zX
Sam - CoinTracker: sorry but who are you? Do you work for CoinTracker?
Sam - CoinTracker
CT-0XDla4zX: Hi, I do! I am an admin on this forum for CoinTracker.
C
CT-0XDla4zX
Sam - CoinTracker: I’m new to all this. No offense. How do I know that? Does the star next to your name mean anything? Also what access would you have? Can’t be too careful you know!
Stupid error message. Obviously can’t have a normal conversation on the forum!!
Ok Sam. I’m more confident in your position. What information do you need?
Looking at the 3 errors above, they all have errors in the posted money values compared to the actual receipts I got from blockchain. I don’t understand why there is a discrepancy?? Do I need to go through every transaction and correct them. Pretty lousy system if that’s true!
Please advise.
Stupid error message again!!
C
CT-0XDla4zX
Ready when you are Sam.
Sam - CoinTracker
CT-0XDla4zX: No action needed from you! I have access to your account information. Correct, the star is an indicator I am a forum admin. CoinTracker will never request seed phrases, passwords, or sensitive information.
I will take a look at your account and follow up shortly. At an initial glance there is a very small discrepancy. Likely due to a rounding error in which we rounded your disposal of BTC higher than your balance of BTC at the time of disposal. I will confirm and follow up.
C
CT-0XDla4zX
Sam - CoinTracker: ok thanks!
C
CT-0XDla4zX
Sam - CoinTracker: So what did you find out?