Insufficient Balance Error may occur due to rounding decimals on transactions
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CT-gq1ZNgQJ
This transaction is rounded to 1.6099002 and then shows 'insufficient balance' https://etherscan.io/tx/0xc622ffa176f114973d66ae02880ffdae50a5e6cb4faa4ab3af030bdc05297403
I tried manually editing it, but it still rounds to 1.6099002
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Sam - CoinTracker
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Sam - CoinTracker
Sam - CoinTracker
CT-LXdn26Yq thank you for reaching out to CoinTracker support! I took a look at that transaction example and it looks like this is related to: Insufficient Balance Error may occur due to rounding decimals on transactions I am going to merge your post to the linked post related to rounding decimals.
If you hover over the quantity of your transactions you will see an expanded (by decimal) amount of your token. Can you try something for me, can you edit the outgoing 149.11 quantity to equal 149.10873587 this should resolve the negative balance error.
Sam - CoinTracker
CT-LXdn26Yq: Thank you for trying that! I have documented this behavior and relayed to our engineering team. Ideally we can adjust / account for the rounding behavior on our end so you do not have to continue to manually adjust for these minor discrepancies - definitely encourage you to adjust your transactions as needed in the meantime. Thank you for your patience!
We will update this post once we have a solution.
Sam - CoinTracker
Sam - CoinTracker
CT-0XDla4zX thank you for your patience! It looks like the cause are likely rounding errors. When addressing Insufficient Balance errors the best approach is to tackle the oldest error first. I took a look at your oldest transaction and that negative balance was equal to -0.00001321 BTC, it looks like you have made some manual edits already. I would be curious to know what those edits were as they could be affecting the quantity of the outgoing BTC. Of the 3 Needs Review transactions the negative balance are in the .000X to .0000X range.
We have an existing post: Insufficient Balance Error may occur due to rounding decimals on transactions. I am going to merge this post to the rounding decimal post.
I also recommend subscribing to Re-enable remaining balance after each transaction for updates! We will be posting an update soon on re-releasing this tool which will give you a better idea of the size of those discrepancies.
Sam - CoinTracker
CT-0XDla4zX is it okay if I take a look at your account? The insufficient balance errors are flagged when the there is a disposal greater than what the balance is prior to that transaction. In some cases these differences could be very small (decimals) due to rounding.
I would love to take a close look at your account if possible! Let me know if that is ok.
Sam - CoinTracker
CT-0XDla4zX: Hi, I do! I am an admin on this forum for CoinTracker.
Sam - CoinTracker
CT-0XDla4zX: No action needed from you! I have access to your account information. Correct, the star is an indicator I am a forum admin. CoinTracker will never request seed phrases, passwords, or sensitive information.
I will take a look at your account and follow up shortly. At an initial glance there is a very small discrepancy. Likely due to a rounding error in which we rounded your disposal of BTC higher than your balance of BTC at the time of disposal. I will confirm and follow up.