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Non-gas fee entry causing transfers to not match on Solana blockchain
Users may experience: Users report some transfer transactions are not transfer matching on the Solana blockchain. Users will see a separate Send and Receive transaction representing the two sides of the transfer (Image 1) Note: The Send transaction will contain a small SOL entry, representing a fee. Expected behavior: While the Transfer transaction is the intended activity, CoinTracker currently transfer matches 1:1 transactions meaning that the Send side of the transaction needs to match the Receive side of the transaction. In this case, there is a small SOL entry that represents a non-gas, causing the transfer match to fail The small SOL entry is expected as per the blockchain, there are non-gas fees in various SOL transactions. As a user, what should I do? For now, users will need to manually update their SOL transactions to create the transfer transactions. We recommend users ignore both transactions completely, and recreate the transaction so that the new transaction contains the 1:1 transfer and a separate transaction for the fee as a Send. In the example below, you should create one transactions where CHONKY is being transferred and CHONKY is both on the Send and Receive side of the transaction. And a separate transaction where SOL is a single entry Send transaction. How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keyword: transfer, SOL, solana, transfer match, fee
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submitted

Not importing Fluxbot (FLUXB) trade transactions and balance values on Solana blockchain
Users may experience: Users with the asset FLUXB are imported some transactions, some transactions are not being synced. The missing FLUXB transactions appear to be RECEIVE transactions from the FLUXB contract. FLUXB TRADE transactions are being imported. Users will also notice that FLUXB is missing from their CoinTracker wallets page even if they have FLUXB transactions imported. This is because SOLscan is not passing FLUXB balances to CoinTracker as it is not tracking FLUXB in user profiles. Once FLUXB is correctly tracked on SOLscan those values will be reflected in CoinTracker. Users will see a balance of FLUXB in their My Assets list as those values are based on your calculated values in CoinTracker, this means that we are tracking the transactions that were imported. This value may be inaccurate if there are missing transactions. *Note: See our reported vs calculated value article for more information.* Expected behavior: User should expect that if the block explorer does not track an asset balance CoinTracker will also not track that information. -Users should expect that all transactions for FLUXBOT be imported into CoinTracker. As a user, what should I do? If you are missing transactions for a specific asset, users should manually add the transactions for the asset to ensure accurate tax calculations until this bug report is resolved. Manually adding these transactions will also reflect on your My Assets list on the Dashboard page but not on the Wallets page. How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keyword: Fluxbot, FLUXB, missing transactions, missing balance, wallet page
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submitted

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